Service Desk - ERP Survey

ERP Made Management of Help Desk Issues Easier (Creation, Follow Up, Closing) *

Processing of New Orders in ERP Increased My Productivity (Ability to Do More) *

Processing New Orders in ERP Enhanced My Efficiency (Do Same in Less Time) *

Change Management Process is Enhanced (Amendments) *

Follow Up on Technical Activities (Tickets) for Approval is Made Easier *

Collaboration With Other Departments Is Easier (Purchase Requests, Store Delivery, etc.)

My Overall Satisfaction from ERP Implementation (as %) *

My recommendations & wishlist is: *